I bought a Bluboo Picasso last year, and a few months ago, every time I try to take a picture, the app or any other app that uses de camera (like instagram or snapchat) the frontal camera is locked and reversed without the option to switch to the back camera....
I think the problem is with the "gallery" app that controls the camera, but i can't unistall it or install a new app to control the camera!
So to solve this problem i tried to do a hard reset and back to factory settings. The problem is that after the hard reset the phone now asks a numeric sequence to unlock the phone wich i have no idea of what it is, i never use numeric sequences and before the hard reset i had a pattern sequence. Now i can't even use the phone to see if the camera issue was resolved...
Please Help.
Best Regards