Bluboo Picasso

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Lobus
Posts: 5
Joined: Sun Mar 05, 2017 1:11 pm

Bluboo Picasso

Post by Lobus » Mon Mar 06, 2017 9:51 am

I bought a Bluboo Picasso last year, and a few months ago, every time I try to take a picture, the app or any other app that uses de camera (like instagram or snapchat) the frontal camera is locked and reversed without the option to switch to the back camera....

I think the problem is with the "gallery" app that controls the camera, but i can't unistall it or install a new app to control the camera!

So to solve this problem i tried to do a hard reset and back to factory settings. The problem is that after the hard reset the phone now asks a numeric sequence to unlock the phone wich i have no idea of what it is, i never use numeric sequences and before the hard reset i had a pattern sequence. Now i can't even use the phone to see if the camera issue was resolved...

Please Help.

Best Regards

Lobus
Posts: 5
Joined: Sun Mar 05, 2017 1:11 pm

Re: Bluboo Picasso

Post by Lobus » Wed May 17, 2017 4:00 pm

And still no support or solution...

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